Summary:
Nike is seeking an experienced Incident Manager to join the Supply Chain Security team. This role will lead theft response processes, manage incident data, and collaborate with global teams to mitigate product loss and drive process improvements. A strong communicator with data analysis skills and case management experience is essential.
Position Info:
Title: Incident Manager
Client: Nike
Duration: 6-12 month contract
Location: Beaverton, Oregon
Work Mode: Onsite
Responsibilities:
Manage and track theft incidents throughout the supply chain
Coordinate theft response and communicate case updates to stakeholders
Maintain the case management system and manage the security inbox
Lead post-incident analysis and deliver executive updates
Collaborate globally with Resilience, Investigations, Legal, and Supply Chain teams
Identify trends and recommend preventive measures based on data analysis
Develop reporting processes with carriers and for exception-based shortages
Skills/Qualifications:
5+ years in theft management and incident reporting
Experience leading teams across multiple time zones
Proficiency in case management systems (e.g., Salesforce CRM)
Strong analytical skills and ability to present trend-based insights
Effective communicator with the ability to engage senior leadership
Skilled in research tools, social media platforms, and communication technologies
Self-motivated, adaptable, and able to manage multiple priorities
Passion for the Nike brand; knowledge of sports culture or apparel/footwear industry is a plus
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